FortiCare Support Services is per-device support services, and it provides customers access to over 1,900 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots
- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Bundle - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Provided Support
- Email Database Update
- Email Support
- Intrusion Definition Update
- New Releases Update
- Phone Support
- Replacement
- URL Database Update
- Virus Definitions Update
- Web Knowledge Base Access
- Web Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiGate Rugged 70G
