- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential with Defective Media Retention - Extended Service
- Product Type
- Service
This addendum to the HPE Tech Care Service data sheet describes the HPE Tech Care Service when purchased for select HPE Storage products. It describes service features as delivered by the HPE Services Storage Support. The Customer must purchase HPE Tech Care Service on eligible HPE storage products.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Provided Support
- Remote Diagnosis
- Visual Remote Guidance
- New Releases Update
- Web Support
- Repair
- Defective Media Retention
- Phone Support
- Knowledge Base Access
- Service Response Time
- 4 Hour - Part & Labor
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
HPE Alletra 6000
