Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next business day on-site service, making it ideal for small or mid-size organizations that want a cost effective, yet responsive support solution.
- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- StorageCare Bronze Support Plan Zone 1 - Uplift
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Remote Monitoring
- Service Availability
- 9 x 5 Repair
- 9 x 5 Phone Support
- 9 x 5 Parts Replacement
- 24 x 7 Web Knowledge Base Access
- Service Response Time
- Next Business Day - Repair & Parts Replacement
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- Quantum DXi4701 Capacity Expansion, 8TB Usable Capacity